Shop 14A, 27 Simpson Street. Open Saturday mornings.
A decade of shopfront later, we are on Simpson Street with a proper workshop, a team of technicians and more than twenty thousand repairs behind us. Same town. Same standard.
Pick the closest one. Most screens and batteries are done the same day if the part is on the shelf.
Phones, tablets, laptops, smart watches and consoles. Every brand.
Or call 1300 646 115The things people ask us on the phone, answered once.
Same-day turnaround depends on the part being on the shelf. A thirty second call saves a wasted trip.
We need to test the repair properly. Be ready to unlock it, or remove the passcode before you drop it off.
A charging fault is sometimes the cable, not the phone. We would rather tell you that than sell you a repair.
Andrew pulls apart his own iPhone 4 on the kitchen table, loses two screws under the fridge, and puts it back together working. That was the first one.
Friends first, then friends of friends. Then the Telstra shop in town starts sending people around because there is nowhere else in the Isa that will do it properly. Kixup iPhone Repairs is running out of a garage and cannot keep up.
First real shopfront. The name changes to Kixup Repairs because half of what comes through the door is not an iPhone. Laptops, Samsungs, iPads, consoles.
Bigger workshop, more technicians, six thousand repairs on the books. The shop you can walk into today.
Seven years and twenty thousand repairs in, we open a second store on the coast at Gladstone Central. Same parts, same warranty, same phone number.
Two stores, a mail-in service that covers the whole country, and a lifetime warranty on every screen we fit. Started in a garage. Never left town.
Unedited, from our Google reviews.
Premises were clean, tidy, appealing, not crammed full of other people’s dead devices. Work practices were very efficient and recording of details was official and modern, not written on a scrap of cardboard. Laptop was repaired in a timely manner which was a lovely surprise.
My iPad had a smashed screen and I was under serious time pressure as I had a flight to catch. The team turned it around quickly and had it repaired faster than I expected, which took a lot of stress off me. The pricing was very reasonable compared to what I was expecting.
These guys are the real deal. My iPhone 12 Pro got wet and the Apple geniuses were hopeless. They told me the phone was dead when it clearly wasn’t. The guys at Kixup in Mt Isa did some magic and saved the screen, the phone and the data.
People drive in from Cloncurry, Camooweal, Dajarra, Julia Creek, Boulia, Normanton, Burketown and Doomadgee. If it is too far to make the trip, post it to us. Same technicians, same warranty, tracked both ways.
Tell us what you have and what it is doing. A technician on Simpson Street will come back to you with a fixed price, usually the same business day.
In a hurry? Call 1300 646 115.